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Embedding integrity into every decision, every process, every shipment

At Kuehne+Nagel, compliance is more than an obligation — it is the foundation of how we conduct business and how we earn the trust of our customers, regulators, employees, and partners. Our Compliance Management System (CMS) ensures we operate responsibly, ethically, and in full alignment with legal and regulatory expectations worldwide.

It is embedded across our global operations designed to support real‑world decision‑making across all business areas, functions, and geographies.

Our principles: compliance as an integrated business enabler

Our CMS is built on clear principles that promote consistency, accountability, and resilience across our global organisation:

Integrated into business

Compliance is a part of how we work — woven into operational processes, customer interactions, supplier engagement, and leadership decisions at every level.

Global standards, locally applied

We maintain high, consistent expectations globally, while ensuring policies and controls meet the specific requirements of each regulatory environment in which we operate.

Prevention, detection and response

Our CMS focuses on preventing risks before they arise, identifying concerns early, and responding swiftly and transparently when issues occur.

Empowering people to act with confidence

We provide employees with clear guidance, accessible rules, decision‑making tools, and practical training — so they know not only what to do, but also why it matters.

Core components of the Kuehne+Nagel CMS

Clear standards and policies

Our global Code of Conduct and topic‑specific policies (e.g., anti‑bribery, competition law, trade compliance, data protection) set consistent expectations for behaviour across all roles and regions. These standards reflect global regulations as well as industry best practices and principles apply to employees and business partners.

Comprehensive training and awareness

Good decisions are intentional. Our training framework ensures that every colleague receives the right level of guidance.

Effective governance and oversight

Our global Compliance function ensures that expectations are implemented consistently across the entire Group. Compliance responsibilities are clearly defined to guarantee accountability.

Risk assessment and controls

We systematically identify and mitigate compliance risks in our operations, customer relationships, and supply chains using pragmatic controls aligned with international standards.

Open reporting culture

Everyone at Kuehne+Nagel as well as third parties have access to straightforward, confidential reporting channels — including our global Confidential Reporting Line — to raise concerns without fear of retaliation. We encourage proactive speaking‑up, early risk detection, and constructive dialogue.

Transparent incident management

We apply clear and consistent processes for evaluating and investigating concerns, remediating risks, and strengthening controls to prevent recurrence. Our approach meets regulatory expectations for independence, fairness, and documentation, ensuring issues are addressed responsibly and sustainably.

By working together with integrity, we protect our people, our reputation, and our future.

Our CMS is regularly reviewed to ensure it remains effective and aligned with evolving legal standards, internal regulation, and best practices.